Worknet Blog

Achieve Hyper Personalized Customer Experience with AI

Intelligent Case Swarming with Salesforce and Slack

Customer Experience Insights: Strategies, Importance & Examples

What is Salesforce Copilot and How to Get Started?

An Ultimate Guide To Customer Interaction Management Solutions

The Complete Guide to Salesforce Forecasting Tools and Best Practices

Using Slack for Customer Support: A Comprehensive Guide

Conversational AI for Customer Service: A Deep Dive

Digitizing Customer Experience: Strategies for Modern Businesses

Top 10 Impactful Slack Automations that can transform your workflow

AI Ticketing System: Everything You Need To Know

The Ultimate Guide to Customer Experience Automation 2024

Self-Service Automation: Transform Your IT Workflow

Customer Success Automation: Step-by-Step Guide

Customer Service Virtual Assistant - Benefits and Implementation

Customer Timeline: What Is It and How Is It Essential

Leverage AI Copilot for customer service to Boost Customer Satisfaction

50+ Most Important Customer Experience terms to Master

Top 30+ Customer Service Acronyms and Abbreviations: Everything you need to know

AI Workflow Automation: What Is it & How to Get Started Now?

Master 40+ Customer Service Terms

Slack Analytics Guide: Boost Collaboration and Productivity

12 Top Customer Experience KPIs and Metrics to Measure Your Success

AI Copilots for SaaS Data Maze

The Complete Guide to Generative AI for Customer Experience

10 Best B2B Customer Retention Strategies and Benefits

How to use the power of chatgpt for customer support

Understand and achieve Your customer satisfaction with Proven Tips

Slack send direct message to multiple users

Customer Service Automation: The Ultimate Guide to Enhancing Customer Satisfaction

Navigating the Future of Customer Collaboration in Slack: Insights from Customer Success leaders

4 ways to transform support operations with Zendesk and ChatGPT

4 Reasons Slack Messaging is the Secret to Excellent Customer Support

Team-led growth 3.5x more likely to produce influencers

Solve Customer Complaints with Case Swarming

70% of conversations have 2+ customers

Introducing Team-Led Growth

Embracing ChatGPT for zendesk customer self-service

Stop Making Customers Learn Your Org Chart

Five aspects to consider for ChatGPT powered auto response in customer service

Team Collaboration: A Paradigm Shift in B2B Customer Support Using Zendesk, Salesforce, Intercom

Worknet Joins Slack AppDirectory

Customer Service with WorknetGPT: Revolutionizing Zendesk Integration

The Future of AI in Customer Service: A Network of AI-Agents

Worknet Copilot powers Teams by leveraging Slack and AI

Three Key Insights from TSIA World 2023: Beyond "Bust the Silos"

Overcoming the Overwhelm: Enhancing Your Slack Experience with ChatGPT and Worknet

Revolutionizing Customer Success with Slack and ChatGPT: A Match Made in Heaven

5 Ways to Improve Communication with Customers Via Slack

Why Customer Service can be a Team Sport

Slack with customers - Top 5 Myths - Debunked

WorknetGPT Copilot for your Customer Service agents in Zendesk, Salesforce and Slack

Modern approach to Customer service knowledge management

Maximizing Slack Efficiency: Measure Activity to Optimize Help Channels

Making Zendesk Side Conversations in Slack Manageable with Worknet Inbox

Inbox Zero for Slack: Streamlining Your Workflow with Language Models LLM

Zendesk Slack Integration - made by Worknet

Worknet joins the Zendesk marketplace family

22% of issues are resolved by customers

Slack for Remote Teams

Replace Salesforce and Zendesk Knowledge Base by Worknet

The Importance of Customer Relationship Building

Leveraging the Power of GenAI in Customer Service: The Salesforce and Zendesk Game with ChatGPT

Streamlining Support Operations with Zendesk GPT Powered by Worknet

Top 3 Slack Challenges for Customer Support Teams

How to Work with Customers Via Slack Connect