Copilot

In the ever-evolving realm of customer service, businesses are constantly on the lookout for innovative solutions to enhance user...

AI technologies are transforming business operations, enhancing efficiency and productivity. Rather than replacing jobs, AI can serve as a copilot, amplifying human capabilities. Worknet integrates this vision, using platforms like Slack and Microsoft Teams to optimize teamwork. It identifies the right expertise and creates 'swarm channels' for collaboration. As a team copilot, Worknet provides instant answers, retrieves buried data, understands free-style conversations, summarizes discussions, and highlights critical issues, ensuring streamlined collaborations and peak productivity. The future sees humans and machines working together, maximizing business potential.

From the dawn of SaaS two decades ago, businesses have grappled with the challenges of suite and point solutions, each with their own data management pitfalls. As support teams juggle multiple platforms to assist customers, the task becomes daunting. Dive into our latest blog to discover how GenAI, especially tools like Worknet, are revolutionizing data retrieval. Experience a world where support agents efficiently access consolidated, semantically-understood data, enhancing the user experience like never before.

Worknet Copilot plays a huge role in Supporting teams in large projects with it’s revolutionary AI technology. It can be used to solve menial, redundant tasks such as replying to emails, going through different channels in Microsoft teams, or Slack and also learn how to send personalised messages to your teammates with a few prompts.